Pimlico Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement is made by Pimlico Carpet Cleaners in respect of its financial year and sets out the steps we take to identify, prevent, and address modern slavery and human trafficking risks within our business operations and supply chains. We recognise our responsibility to act ethically, with integrity and transparency, and to safeguard the rights and welfare of all individuals who contribute to our services.

Our Business and Supply Chain

Pimlico Carpet Cleaners is a professional carpet and soft-furnishing cleaning company operating within the United Kingdom. Our services rely on a combination of directly employed staff and carefully selected suppliers who provide cleaning products, machinery, transport, and ancillary services. We understand that, although we are a service-based business, risks of modern slavery can arise in the manufacture and distribution of equipment, chemicals, and consumables used in our daily work.

We are committed to working only with suppliers and partners who share our values and who demonstrate strong labour and human rights practices throughout their own operations and supply chains.

Zero-Tolerance Policy on Modern Slavery

Pimlico Carpet Cleaners has a zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, and any form of exploitation. This commitment applies to all aspects of our business, including recruitment, employment practices, purchasing, and contracting. We expect the same high standards from all those we work with.

Our zero-tolerance stance is reflected in our internal policies and codes of conduct, which require employees, contractors, and suppliers to uphold lawful, fair, and humane working conditions, including the right to work freely, to receive fair wages, and to work in a safe environment.

Supplier Standards and Audit Measures

We are continuously developing our supplier due diligence processes to better identify and manage modern slavery risks. As part of this approach, we seek to engage with suppliers that can demonstrate robust labour standards and transparent supply chains. Key measures include:

Requesting information about suppliers policies and procedures related to labour rights and modern slavery, including details of any relevant accreditations or ethical trade initiatives. Incorporating modern slavery and human rights requirements into our procurement decision-making, favouring suppliers that can evidence strong governance and responsible sourcing practices. Reserving the right to undertake audits or request independent verification where we identify heightened risks, such as in the sourcing of cleaning chemicals, textiles, or equipment originating from higher-risk regions. Where suppliers fall short of our expectations, we aim to work collaboratively to improve standards. However, we will suspend or terminate relationships with any supplier that is unwilling or unable to remedy serious concerns.

Reporting Channels and Whistleblowing

Pimlico Carpet Cleaners encourages a culture of openness and accountability. All employees, contractors, and business partners are expected to report any suspicion or evidence of modern slavery or unethical labour practices, whether in our own operations or within our supply chains.

Concerns can be raised through internal reporting channels, including line managers or designated senior managers responsible for compliance and ethics. Reports will be treated seriously, investigated promptly, and handled as sensitively and confidentially as circumstances allow. We do not tolerate victimisation or retaliation against anyone who raises a concern in good faith.

Training and Awareness

We recognise that awareness and understanding are essential in preventing modern slavery. We are working to ensure that relevant employees, particularly those involved in procurement, recruitment, and supplier management, receive guidance on identifying potential indicators of exploitation and on the steps to take if they have concerns.

We review our policies and training materials regularly to reflect evolving legislation, guidance, and industry best practice, and to strengthen our preventative measures.

Monitoring, Accountability, and Annual Review

Responsibility for overseeing our approach to modern slavery rests with the senior management team of Pimlico Carpet Cleaners. They are accountable for ensuring that appropriate policies, procedures, and controls are in place and are implemented consistently.

We are committed to reviewing this Modern Slavery Statement annually, or more frequently if required by changes in legislation, business operations, or identified risks. Each review will consider the effectiveness of our actions, feedback from stakeholders, outcomes of any audits or investigations, and opportunities for improvement.

By maintaining a zero-tolerance stance, enhancing our supplier oversight, providing clear reporting channels, and reinforcing accountability through regular review, Pimlico Carpet Cleaners aims to contribute to the global effort to eradicate modern slavery and to uphold the dignity and rights of every person connected to our business.